MEDPORT

Effortless Health Management


ROLE

UX/UI Designer, Brand Designer

ABOUT MEDPORT

PROJECT DURATION

3 months


A mobile-first platform that simplifies health management by offering tools to organize medical information and complete essential tasks—like booking appointments through AI chat and storing all health records in one place—without the usual hassles.

BACKGROUND


THE MAIN OJBECTIVES

Health is already a stressful and overwhelming topic, and users face added challenges when trying to manage it —from tracking their health to completing essential care-related tasks—which creates unnecessary roadblocks and prevents them from giving their full focus to taking care of themselves.

OBJECTIVE #1:

Explore how individuals schedule medical appointments and assess whether they encounter difficulties, particularly when using phone-based systems.

OBJECTIVE #2:

Identify the main needs that users would consider to streamline the process of medical related tasks such as making and rescheduling appointments

OBJECTIVE #3:

Evaluate whether users face challenges in managing their medical information across various platforms, such as medical bills, insurance claims, appointments, and lab results.

UX RESEARCH